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Privacy policy

Purpose and general provisions

These General Terms of Use, Terms of Sale and Privacy Policy govern the use of the website lauramath.com (hereinafter "the Website"), of which Laura Sánchez Fernández, with national ID number 47024684B and address at 7763 Rue Edouard, Montreal, is the owner.

Through her site www.lauramatematicas.com, Laura Sánchez provides information about her products and offers the possibility of purchasing them. Given the content and purpose of the Website, people who wish to benefit from its services must hold the status of "Client", which they acquire by completing the registration form in the class calendars and following the steps that Laura Sánchez subsequently communicates by email. Client status implies adherence to the Terms of Use in the version published at the time the Website is accessed.
In any case, there are pages of the Website accessible to natural or legal persons who do not register or begin a product purchase (hereinafter, "Users"). In this regard, Users who access these parts of the Website agree to be bound by the terms and conditions set out in these General Terms, to the extent that they may apply to them.

Legal regulations that this website complies with

lauramath.com complies with the requirements of Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of 21 December, known as the Regulation implementing the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).

We are openly opposed to sending unsolicited emails (spam) and make every effort to prevent the misuse of email. For this reason, I never send commercial emails that have not been requested or previously authorized, and of course I reject receiving them myself.

We advocate a culture of respect and maximum transparency with our users: you will always have access to the details of the person responsible for this website and for the management of your information, you will always know the purpose for which your data will be used, I will always require your consent for that purpose, and you will always be able to revoke your prior consent.

Under no circumstances will user data obtained through this website be shared or transferred to third parties unless they have been informed beforehand and have given their express authorization.

Transparency

For the purposes of Organic Law 15/1999 of 13 December on the Protection of Personal Data, and the information society and electronic commerce regulations, the details of the person responsible for this website are provided clearly and transparently:

Its trade name is lauramath.com
Its corporate name is 9431-6031 Québec inc.
Its tax ID / national ID number is 47024684B
Its registered address is 7763 Rue Edouard, Montreal.
Its corporate activity is: Autres services d'enseignement
Registered in QUÉBEC: Loi sur les sociétés par actions (RLRQ, C.S-31.1)

Submission and Registration of Personal Data

Submitting personal data is mandatory in order to make contact, subscribe to my newsletter and carry out commercial transactions with Laura Sánchez Fernández. Likewise, failing to provide the personal data requested or not accepting this data protection policy makes it impossible to subscribe and to process the requests made on this portal.

This website uses different systems for capturing personal information. This website always requires the prior consent of users to process their personal data for the stated purposes.

As a user, you will always have the right to revoke that prior consent at any time.

Personal information capture systems used by this website

Class package selection forms: within the website there are several Calendly forms for booking class hours. Check your email inbox or spam folder. The user must confirm their subscription in order to validate their email address. The data provided will be used exclusively to send the Newsletter and keep you updated on news and occasional offers, exclusive to subscribers of lauramath.com, in line with the specific interest shown.

Contact form: There is also a contact form for inquiries, suggestions or professional contact. In this case the email address will be used to respond to them and to send the information the user requests through the website. Please do not use this form to send me advertising.

Cookies: When a user registers or browses this website, "cookies" are stored. The user can consult the cookie policy at any time to find out more about the use of cookies and how to disable them through the shortcut located at the bottom right of the screen.

Legal basis for processing your data

The legal basis for processing your data is: consent.

To subscribe, make contact or post comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent that is requested from you, and in no case does the withdrawal of this consent affect the performance of the subscription contract.

Categories of data

The categories of data processed are identifying data, specifically user name, email address and IP address, and interest in specific content.

No specially protected categories of data are processed.

How long will I keep your data?

The personal data provided will be kept until the data subject requests its deletion.

Third-party services on this website

To provide services strictly necessary for carrying out my activity, I use the following providers under their corresponding privacy terms:

• Hosting: GoDaddy. You should know that my hosting is North American, based in Tempe, Arizona, USA. It uses SSL (Secure Sockets Layer) protocols, the standard security technology used on the Internet to establish a secure (encrypted) connection between a server (website) and your browser (for example Internet Explorer, Chrome, Firefox, etc.). This secure connection ensures that all data transmitted from the browser to the server will remain private and that your data is safe from hackers or anyone trying to spy on or steal that information. One of the most common uses of SSL is protecting a customer's data during an online transaction thanks to data encryption.

• Hosting and web platform: Netlify, Inc., based in San Francisco, California, USA. The site is served over a secure HTTPS (SSL/TLS) connection, which encrypts the data transmitted between the browser and the server. Netlify also handles submissions of this website's contact form, so the data the user enters in it (first name, last name, email address and message) is stored and processed by this provider. More information at https://www.netlify.com/

Analytics service: Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help lauramatematicas.com analyze how users use the website. The information generated by the cookie about your use of lauramath.com (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Data Protection Policy

lauramath.com undertakes, in the use of the data collected in the contact forms on this website, to respect their confidentiality and to use them in accordance with their purpose, as well as to fulfil its obligation to keep them and to adopt all measures to prevent their alteration, loss, unauthorized processing or access, in accordance with Royal Decree 1720/2007 of 21 December approving the Regulation implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data.

The User guarantees that the personal data provided through the various contact and subscription forms is truthful, and is obliged to report any changes to it. Likewise, the User guarantees that all the information provided corresponds to their real situation, and that it is up to date and accurate.

When using the contact forms, you will notice that some fields, such as name or email, are marked with an asterisk (*); this means that those fields are mandatory, and the form cannot be submitted if you leave those fields blank.

lauramath.com is a user of the MAILCHIMP platform, hosted in the USA, and therefore, at the moment the user subscribes to the newsletter, their personal data will be transferred internationally to a country considered not safe following the dissolution of Safe Harbor. Therefore, by subscribing, the user accepts and consents to their data being stored by the MAILCHIMP platform, based in the United States, in order to manage the sending of the corresponding newsletters. Laura Sánchez has signed with MAILCHIMP the standard clauses required by the EU on data protection.

Exercising your rights over your own information

These rights are essential in data protection because they allow you to decide about your own information. As a user, you may direct your communications and exercise your rights following the formalities imposed by Organic Law 15/1999 of 13 December on the Protection of Personal Data and its implementing Regulation.

Anyone has the right to obtain confirmation as to whether or not lauramath.com processes personal data concerning them.

Data subjects have the right to:

• Request access to the personal data relating to the data subject
• Request its rectification or deletion
• Request the restriction of its processing
• Object to the processing
• Request data portability (does not apply in this case)

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case I will only keep it for the exercise or defence of claims.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. Laura Sánchez will stop processing the data, except for compelling legitimate grounds, or for the exercise or defence of possible claims. Given the type of information collected by this website, the right to data portability cannot be exercised.

Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

You may exercise your rights of access, rectification, cancellation and objection by contacting info@lauramath.com with legally valid proof, stating "DATA PROTECTION" in the subject line.

Acceptance and Consent

The User declares that they have been informed of the conditions on the Protection of Personal Data, accepting and consenting to the processing of such data by Laura Sánchez, in the manner and for the purposes indicated in this Privacy Policy.

Revocability
The consent given, both for the processing and for the transfer of the data subjects' data, may be revoked at any time by notifying Laura Sánchez in the terms established in this Policy for the exercise of ARCO rights (access, rectification, cancellation and objection). This revocation shall in no case be retroactive.

Changes to this Privacy Policy

lauramath.com reserves the right to modify this policy to adapt it to legislative or case-law developments as well as to industry practices. In such cases, the Provider will announce the changes introduced on this page with reasonable notice before they are put into practice.

Commercial Emails

In accordance with the LSSICE and, essentially, out of its own conviction, lauramath does not engage in SPAM practices, and therefore does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the possibility of giving their express consent to receive the "Newsletter", regardless of the commercial information requested on a specific occasion.

Product information

The descriptions of the products displayed on the Website are made on the basis of the truthful information available at the time of publication. However, the information given about each product, as well as the photographs or videos relating to them and the trade names, brands or distinctive signs of any kind contained on THE COMPANY's website, are displayed on lauramatematicas.com for guidance only.

Prices

All product prices indicated on the website include any taxes that may apply in Canada. However, these prices may vary if the product is purchased outside Canada. Likewise, there is the possibility of "asking for advice", whereby the user can request an ad hoc project resulting from an upward or downward modification of the price and the specifications described on this website.

Availability

THE COMPANY will do everything possible to satisfy all its Clients in their demand for services. However, on occasion, and due to causes that THE COMPANY can hardly control, such as human error, product saturation or incidents in computer systems, the described or usual deadlines may suffer some delay.

In the event that the service is not available after the order has been placed, the Client will be informed by email of the total or partial cancellation of the order. Partial cancellation of the order due to lack of availability gives the right to cancel the entire order.

Payment

The Client undertakes to pay at the moment the order is placed. The ticket or proof of purchase corresponding to the purchase order will be available and can be viewed in the Client's email as a confirmation message from Calendly with the Lauramath logo.
The Client must pay the amount corresponding to their order by credit or debit card (Visa, Mastercard, Visa Electron and/or other similar cards). Card payment is made through PayPal or Stripe with their respective security protocols.
The Client must notify THE COMPANY of any improper or fraudulent charge on the card used for purchases, by email or by telephone, as soon as possible so that THE COMPANY can take the appropriate steps.

Placing orders

Once the order has been placed, that is, with acceptance of the Terms of Use and confirmation of the purchase process, THE COMPANY will always send an email to the CLIENT confirming the details of the purchase made.

Order cancellation

THE COMPANY will accept order cancellations only when the service has not begun to be provided within the stipulated period or has not been delivered within the agreed period. To cancel, you must request it by sending an email to info@lauramath.com.

Deadlines, place of delivery and losses

I. Delivery of the product
THE COMPANY undertakes to deliver the service under the conditions agreed with the Client.
THE COMPANY will not be responsible for errors caused by the client's choice regarding the suitability or compatibility of the contracted service.
THE COMPANY informs the Client that the same order may be divided into several deliveries, which will be agreed beforehand.
IV. Diligence in delivery
The Client must verify the fulfilment of the services agreed on behalf of THE COMPANY, indicating their satisfaction or suggestions for improvement. If, subsequently, once the product has been reviewed, the Client detects any incident, they undertake to report it to THE COMPANY by email as soon as possible, within 24 hours of delivery. After that time, incidents of this type will not be handled (except in services with maintenance).

Warranty of the products purchased

THE COMPANY acts as a distributor of providers who guarantee that the services offered for sale at www.lauramath.com work correctly and have no defects or hidden errors that could make them unstable or undesirable under normal use.

In this regard, THE COMPANY will take the actions aimed at resolving any possible incident and, as a last resort, will provide Clients who request it with the contact details of the provider in question and will give them sufficient information to submit the relevant claims.

Intellectual and industrial property

THE COMPANY holds all rights over the content, design and source code of this Website and, in particular, but not limited to, the photographs, images, texts, logos, designs, trademarks, trade names and data included on the Website.
Clients and Users are advised that such rights are protected by current Spanish and international legislation on intellectual and industrial property.
Likewise, and without prejudice to the foregoing, the content of this Website is also considered a computer program, and therefore all current Spanish and European Community regulations on the matter also apply to it.
The total or partial reproduction of this Website, or of any of its contents, is expressly prohibited without the express written permission of THE COMPANY.
Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that constitutes an infringement of current Spanish and/or international regulations on intellectual and/or industrial property is totally prohibited, as is the use of the contents of the Website without the prior express written authorization of

Company

THE COMPANY informs that it does not grant any implicit license or authorization over intellectual and/or industrial property rights or over any other right or property related, directly or indirectly, to the contents included on the Website.
The use of the contents of the web domain is only authorized for informational and service purposes, provided that the source is cited or referenced, the user being solely responsible for any misuse of them.

Access and stay on the website. Our contents

Clients and Users are fully responsible for their conduct when accessing the information on the Website, while browsing it, and after having accessed it.
As a consequence of the above, Clients and Users are solely responsible to THE COMPANY and to third parties for:

1. The consequences that may arise from the use, for unlawful purposes or effects or contrary to this document, of any content of the Website, whether or not produced by THE COMPANY, and whether or not officially published under its name.
2. As well as the consequences that may arise from use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or impair the Website or its services or prevent the normal enjoyment by other Users.

THE COMPANY reserves the right to update the contents when it deems appropriate, as well as to remove or limit them or prevent access to them, temporarily or permanently, and to deny access to the Website to Clients and Users who misuse the contents and/or breach any of the conditions that appear in this document.
THE COMPANY informs that it does not guarantee:

1. That access to the Website and/or linked websites will be uninterrupted or error-free.
2. That the content or software that Clients and Users access through the Website or linked websites will be free of errors, computer viruses or other elements in the contents that may cause alterations in their system or in the electronic documents and files stored on their computer system, or cause any other type of damage.
3. The use that Clients and Users may make of the information or content of this Website or linked websites for their personal purposes.

The information contained on this Website should be considered by Clients and Users as informative and guiding, both in relation to its purpose and its effects, for which reason:
THE COMPANY does not guarantee the accuracy of the information contained on this Website and therefore assumes no responsibility for any harm or inconvenience to Users that may arise from any inaccuracy present on the Website.

Our liability

THE COMPANY assumes no liability arising, by way of example but not limitation, from:

1. The use that Clients or Users may make of the materials of this Website or linked websites, whether prohibited or permitted, in breach of the intellectual and/or industrial property rights of the Website's contents or of third parties.
2. Any damages caused to Clients or Users by the normal or abnormal operation of the search tools, the organization or location of the contents and/or access to the Website and, in general, by errors or problems that arise in the development or implementation of the technical elements that the Website or a program provides to the User.
3. The contents of the pages that Clients or Users may access from links included on the Website, whether authorized or not.
4. The acts or omissions of third parties, regardless of whether such third parties may be linked to THE COMPANY by contract.
5. Access by minors to the contents included on the Website, it being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their care or to install one of the Internet usage control tools in order to prevent (i) access to materials or content not suitable for minors, as well as (ii) the sending of personal data without the prior authorization of their parents or guardians.
6. Communications or dialogues in the course of debates, forums, chats and virtual communities organized through or around the Website and/or linked websites, and it will therefore not be liable for any damages suffered by individual and/or collective Clients or Users as a result of such communications and/or dialogues.

THE COMPANY shall in no case be liable when the following occur:

1. Errors or delays in the Client's access to the Website when entering their data in the order form, slowness or impossibility of the recipients receiving the order confirmation, or any anomaly that may arise when these incidents are due to problems on the Internet network, fortuitous events or force majeure and any other unforeseeable contingency beyond THE COMPANY's good faith.
2. Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the Website's services will be constantly operational.
3. Errors or damage caused to the website through inefficient and bad-faith use of the service by the Client.
4. The non-operation of, or problems with, the email address provided by the Client for sending the order confirmation.
5. In any case, THE COMPANY undertakes to solve any problems that may arise and to offer all the necessary support to the Client to reach a quick and satisfactory solution to the incident.
6. Likewise, THE COMPANY has the right to carry out, during defined periods of time, promotional campaigns to encourage the registration of new members in its service. THE COMPANY reserves the right to modify the conditions applicable to promotions, extend them with due notice, or exclude any of the participants from the promotion if it detects any anomaly, abuse or unethical behavior in their participation.

Protection of personal data

In compliance with the provisions of Organic Law 15/1999 of 13 December on the protection of personal data, we inform you that your data forms part of a file owned by Laura Sánchez, duly notified and registered with the data protection agency, for the purpose of our relationship with users, and the possibility of sending commercial communications. We also inform you that you may exercise your rights of access, rectification, cancellation and objection at the postal address

Intellectual and industrial property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, is the property of the provider or, where applicable, the provider has a license or express authorization from the authors.
Regardless of the purpose for which they are intended, total or partial reproduction, use, exploitation, distribution and commercialization require in all cases the prior written authorization of the provider. Any use not previously authorized by the provider will be considered a serious breach of the author's intellectual or industrial property rights.
The designs, logos, text and/or graphics that do not belong to the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible dispute that may arise regarding them. In any case, the provider has the express and prior authorization of the same.
The provider recognizes in favor of their owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website not implying the existence of any rights or responsibility of the provider over them, nor endorsement, sponsorship or recommendation by the provider.
To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as regarding any of the contents of the website, you may do so through the following email address info@lauramath.com

Applicable law and jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish law shall apply.

Invalidity

Should any clause of these Terms of Use be declared null, the remaining clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these Terms of Use.
THE COMPANY may choose not to exercise some of the rights and powers conferred in this document, which will in no case imply a waiver of them, except for express acknowledgement by THE COMPANY or the expiry of the corresponding right of action in each case.

Modification of the terms of use

THE COMPANY reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Terms. For this reason, THE COMPANY recommends that the Client read them carefully each time they access the Website.
Clients and Users will always have these Terms of Use available in a visible place, freely accessible for any queries they wish to make. In any case, acceptance of the Terms of Use will be a prior and indispensable step to the purchase of any product available through the Website.